PLAYER SUPPORT

MRG Games Support

Need help with any MRG Games title? We're here to help.

Support for All MRG Games

We provide support for all current and future MRG Games titles, including help with:

Contact us for gameplay help, technical issues, in-app purchase questions, bug reports, feedback, or suggestions related to Word Drop Connect.

Get help with stages, crossword clues, technical issues, in-app purchases, bugs, or feedback for Sea of Words.

Get help with levels, hidden mistakes, hints, technical issues, in-app purchases, bugs, or feedback.

Get help with image puzzles, emoji riddles, knowledge questions, levels, purchases, technical issues, or feedback.

Email us about any MRG Games title and we will review your support request.

mugh9097@gmail.com

When contacting us, please include the game name, your device model, operating system version, and a brief description of the issue.

The game is not working correctly. What should I do?: Restart the game, check for updates, and restart your device. If the issue continues, email us with your device and OS details.
I have a question about an in-app purchase.: Email us with the game name and a description of the purchase issue. Please do not include payment card details.
How can I report a bug?: Send the steps that caused the problem, what you expected to happen, and any screenshot that may help us investigate.
How can I send feedback?: We welcome your ideas. Send them to mugh9097@gmail.com and mention the game name in your message.